The IT director will lead the day-to-day management of all digital systems and support processes for the corporate restaurants and corporate office, in addition to providing secondary support to franchise stores. These duties will include existing store level and corporate support systems, new technology implementations, and working with technology vendors and partners, and ad-hoc secondary support for franchisee technology systems as needed. This role will also work with the marketing group in digital marketing efforts and restaurant operations leadership to help drive profitable sales growth. This role will report to Brixx Franchise Systems’ leadership.
• Hands-on manage IT operations and systems and work with services providers
• Work closely with Marketing lead and other senior executives to execute an omnichannel strategy
• Assist in developing, managing, and tracking the IT department’s annual budget
• Consult senior-level stakeholders across the entire organization to identify business and technology needs and to optimize the use of information technology
• Ensure smooth delivery and operation of IT services by monitoring systems performance
• Provide direction, guidance, and training to operations individuals who use systems that support the company
• Provide tier two and three support on all systems
• Work with franchisees on an ad-hoc basis as secondary support of their technology systems
• Bachelor’s degree (or reasonable equivalent) in Information Technology, Computer Science, Information Systems, or a related field
• Multi-year experience in IT-related work for restaurants, retail or multi-unit consumer businesses
• Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems
• Strong interpersonal skills and ability to effectively communicate with teams across the entire organization, including a wide group of franchisees
• Excellent leadership and decision-making skills
• Strong knowledge of project management principles
Interested and qualified candidates should contact with a résumé. For more information about Brixx Wood Fired Pizza, visit .